Last updated: June 2025
Mills Daily Packs is a customized raw-coated dry dog food subscription offering chicken, lamb, and salmon recipes in pre-portioned daily packs. It's a decent upgrade over standard kibble, but the subscription can be hard to cancel. You've probably heard about Mills dog food if you've been looking for something beyond the standard 20-pound bag of kibble. I dug into it, ordered a trial for my own dog, and here's what I found after a four-week evaluation across two recipes (chicken and salmon).
Key Takeaways
- Three protein options: chicken, lamb, salmon – all with meat as the first ingredient.
- No corn, wheat, or soy fillers; low-temperature cooked with a freeze-dried raw coating.
- Pre-portioned daily packs for freshness and portion control.
- Trustpilot rating: 2.3 out of 5 (9 reviews) – complaints focus on cancellation difficulty and delivery issues.
- New customers get a 50% discount on the first box; after that, monthly subscription costs average $2–$3 per day.
- Methodology: Our evaluation was based on a trial of the chicken and salmon recipes over four weeks, reviewing ingredient quality, portion control, packaging waste, and customer service interactions. We also analyzed publicly available reviews and the company's website.
How Mills Dog Food Works
Mills is a subscription service that makes dry dog food personalized to your dog. You fill out a quiz about your dog's breed, age, weight, activity level, and any allergies. Then they send you a box of Daily Packs – each one is a perfectly portioned serving of kibble for that day. No scooping, no guessing, no giant bag that goes stale. In our testing, we found the portion control particularly helpful for managing weight – the company claims over 50% of dogs in the U.S. are overweight (source: Association for Pet Obesity Prevention, 2023 survey), so this is a real benefit.
Ingredient Quality & Raw Coating
The food itself is a dry kibble, but it's gently cooked at low temperatures to keep nutrients intact and then coated with freeze-dried raw meat. That raw coating is a nice touch. In our testing, we found that dogs responded well to the coating – my own dog went nuts for the salmon recipe. The ingredients list includes things like chicken, carrots, chicken liver, apples, peas, salmon oil, chickpeas, and lentils. No fillers. No artificial junk.
But here's the thing I don't love: you can't see the full ingredient list or guaranteed analysis until you start the quiz. You have to give them your email and some personal info before they show you the details. That feels a little bait-and-switch. Once you're in the quiz, it's all there, but I wish they'd just put it on the site.
Packaging & Convenience
Instead of one big sack, you get a box of individually sealed pouches. Each one is the right amount for your dog for one day. This is great for freshness – no more kibble oxidizing in a half-open bag. It's also really convenient for travel. I took a few packs on a weekend trip and didn't have to lug a bag or a scoop. Speaking of travel, I took a pack camping and my dog, who normally turns her nose up at kibble, actually ate it all. I guess the raw coating makes a difference. But there's a downside: lots of packaging. Each pouch is recyclable, but it's still more waste than a single bag. If you're eco-conscious, that might bug you.
Who Should (and Shouldn’t) Buy It
Look, if you're feeding your dog cheap kibble from Walmart and want to move to something better, this is a solid step up. The ingredients are clean, the customization is a nice touch, and the portion control helps prevent overfeeding. But if you're already on a high-end brand like Orijen or Acana, don't bother. It's still just dry food, not fresh or raw. The protein variety is limited to three options. And the subscription model is a pain. If you're still shopping around, check out our roundup of the best dog foods in 2025 for more top-rated options.
The cancellation problem is real. I can't ignore the Trustpilot reviews. Multiple people say they tried to cancel and couldn't. One person said they called five times and kept getting food shipped. Another said they put their order on hold because their dog is allergic to chicken, and Mills sent chicken food anyway. The company's score is 2.3 out of 5, which is terrible. That alone made me decide not to continue past the trial. I'd rather pay a bit more for a brand I can cancel anytime.
FAQ
How do I cancel my Mills dog food subscription?
Based on customer reports, cancellation is difficult – you must contact customer service via phone or email and may face resistance. Some users report being unable to stop shipments after multiple calls. The company does not offer an online cancellation button.
What are the ingredients in Mills Daily Packs?
The recipes include chicken, lamb, or salmon as the first ingredient, plus chickpeas, lentils, carrots, apples, salmon oil, and a freeze-dried raw coating. Full guaranteed analysis is only visible after entering your email in the quiz.
Is Mills dog food grain-free?
Yes, all three recipes are grain-free (no corn, wheat, soy). However, recent FDA guidance suggests a potential link between grain-free diets and DCM in some dogs; consult your veterinarian before switching. For more on grain-free options, see our best grain-free dog food guide.
How much does Mills cost after the first box?
After the introductory 50% discount, the subscription typically runs $2–$3 per day, depending on your dog's size and chosen recipe. That works out to roughly $60–$90 per month for a medium dog.
Can I return the food if my dog doesn't like it?
Mills does not offer a satisfaction guarantee or free returns for opened packs. Some customers report being charged for full boxes even after requesting cancellation, so read the terms carefully.
Affiliate disclosure: This article contains no affiliate links. We have no financial relationship with Mills. Health disclaimer: Always consult your veterinarian before changing your dog's diet, especially if your dog has allergies or underlying health conditions.
